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Inside/Outside Sales Rep (H)-101311 Base Pay + Com.

Company Name:
ServiceMaster Family of Brands
Business Unit:
TruGreen
Title:
Inside/Outside Sales Rep (H)-101311 Base Pay + Com.
Location:
NH-1000001 - TGN Manchester Branch
City:
Londonderry
Metro Area:
Boston/Worcester/Lawrence
State:
NH
Postal Code:
03053
Functional Area:
Sales
Branch Number:
5860
Requisition Number:
486207
First Open Date:
11/12/2014
Post Date:
11/12/2014
Description:
TruGreen is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve.
As with our customers, we are committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"
Cultivate confidence.
At TruGreen, we do more than just care for lawns. We instill confidence in our customers. If you're driven to achieve a higher level of success, you'll find challenge and real rewards with us.
Position Overview
Sells residential lawn care services to new and existing customers both in-person and by
phone. Starts the selling season through telemarketing and then transitions to outside sales
during the peak selling season. Travels to residential areas and walks outside to make sales
door-to-door.
Responsibilities
1. Performs inside sales or telemarketing from the branch office during training and then
occasionally over the course of the cyclical selling season based upon business needs and
weather conditions. Transitions to perform outside sales door-to-door requiring travel to
residential areas by personal vehicle.
2. Sells residential lawn care services, including weed control, fertilization, and insect
control, as well as specialized services, tailored to the needs of customers, to achieve
weekly sales goals.
3. Generates additional sales revenue by cross-selling and up-selling to current customers.
4. Compiles lists of potential customers for use as sales leads based on information from
direct mailing/advertisement, community activities, and other resources.
5. Identifies target geographic area for sales on a weekly basis.
6. Prepares and develops an effective sales pitch to build customer relationships, reinforce
value-added services, and answer potential questions to overcome resistance and
objections.
7. Contacts potential customers to explain type and value of services or products.
8. Quotes prices, negotiates with customer, and closes the sale.
9. Collects customer contact information for every sale.
10. Estimates date of service for customer based on knowledge of branch production and
service schedules.
11. Prepares and maintains accurate sales reports.
Education and Experience Requirements
o High school diploma/GED required
o Customer service and/or sales experience preferred
o Valid, permanent driver's license from state of residence and a clean driving record defined as no DUI-related violations within the past five years and no more than three moving violations within the past three years, are required
o Certification as required by federal, state or local law
Knowledge, Skills, and Abilities
o Consultative sales skills and abilities by phone and in-person
o Knowledge of selling techniques (prospecting, overcoming objections, closing sales)
o Ability to find and assess potential sales opportunities
o Ability to build customer relationships and provide customer service
o Verbal and written communication skills
o Data entry skills with a computer and/or a mobile device
o Mathematical skill to calculate figures and amounts such as discounts, commissions, proportions, percentages, area and volume
o Ability to operate a motor vehicle and travel locally on an extensive basis
o Time management skills, including punctuality for on-time attendance
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
An Equal Opportunity/ Affirmative Action Employer -EOE of Minorities/Females/Vets/Disability
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
TruGreen performs pre-employment testing.
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