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Tree and Shrub Specialist - 100887

Company Name:
ServiceMaster Family of Brands
Business Unit:
TruGreen
Title:
Tree and Shrub Specialist - 100887
Location:
NH-1000001 - TGN Manchester Branch
City:
Londonderry
Metro Area:
Boston/Worcester/Lawrence
State:
NH
Postal Code:
03053
Functional Area:
Branch Services
Branch Number:
5860
Requisition Number:
372500
First Open Date:
12/31/2014
Post Date:
12/31/2014
Description:
TruGreen is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve.
As with our customers, we are committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"
Cultivate confidence.
At TruGreen, we do more than just care for lawns. We instill confidence in our customers. If you're driven to achieve a higher level of success, you'll find challenge and real rewards with us.
Position Overview
Provides service to residential or commercial customers by making timely tree/shrub/landscape applications, diagnosing and correcting landscaping problems through service calls and other customer communications, and selling/upselling services to new and/or existing customers, resulting in growth of the customer base.
Responsibilities
1. Applies fertilizers and pesticides to trees, shrubs, and lawns according to schedule, safety procedures, and label instructions.
2. Prunes shrubs and trees to shape and improve growth or to remove damaged leaves, branches or twigs.
3. Drives company vehicle to customer location.
4. Responds on a timely basis to customer requests for telephone and in-person service calls.
5. Completes required production forms and customer instructions.
6. Assists in sales to current customers through contact on route and telemarketing.
7. Provides potential customers an accurate cost of TruGreen services.
8. May install insulation by lining and covering structures with insulating materials. May gather and transport supplies, prepare area, and work with insulation.
9. Performs a daily three-minute, 360 degree inspection of truck and equipment before taking the vehicle out on the road and upon return.
10. Completes production reports, new sales forms, customer invoice forms, daily vehicle inspection report, and cancel/skip notices as required daily.
11. Maintains vehicle and equipment through cleanliness, safety, and general maintenance.
12. Assists in maintaining cleanliness of facility.
Education and Experience Requirements
o High school diploma or general education degree (GED) or 1 or more years related experience and/or training in horticulture or equivalent combination of education and experience.
o License and/or certification as required by federal, state or local government.
Knowledge, Skills, and Abilities
o Competent in subject matter, principles, knowledge and concepts: generally considered a specialist in area of assignment; able to perform full scope of activities associated with job.
o Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers and/or other associates.
o Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area and volume.
o Ability to carry out a variety of instructions furnished in written, oral, or diagram form.
o Ability to deal with problems involving customer service situations.
o Ability to manage contact with fertilizers and chemical agents.
o Ability to travel locally on an extensive basis.
"FIELD Physical Demands and Working Conditions" attached.
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.
An Equal Opportunity/ Affirmative Action Employer -
EOE of Minorities/Females/Vets/Disability
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
TruGreen performs pre-employment testing.
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